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Front Office Management Services

Medical Billing Services 360 offers specialized front-office management solutions, ensuring compliance, accuracy, and efficiency to streamline your practice and enhance patient experience. Trust us for optimal administrative support.

97.35%
Claim Approval

98.44%
Patient Satisfaction

98.89%
Overall Score

About Us

Medical Billing Services 360 is a leading provider of comprehensive medical management solutions. Established in 2012 with the mission to simplify and optimize healthcare operations, we serve a diverse range of medical practices across the United States. Our team of experienced professionals is dedicated to delivering customized services that meet the unique needs of each client. Our commitment to quality and excellence has made us a trusted partner in the healthcare industry.

We understand the complexities of medical management and offer tailored solutions to enhance efficiency, compliance, and patient care, ensuring your practice thrives.

End-To-End Virtual Front And Back Office Support

Our end-to-end virtual front and back office support services are designed to streamline your administrative tasks. We manage everything from appointment scheduling to insurance verification, ensuring that your practice operates efficiently.

Appointment Scheduling

Efficient appointment scheduling is crucial for any medical practice. Our advanced systems reduce no-shows, optimize time, and provide real-time updates and reminders to patients.

Patient Registration

We simplify patient registration by managing all documentation and data entry. Our system accurately records and easily accesses patient information, reducing errors and saving time.

Patient Follow-Up

Timely follow-ups are crucial for patient engagement and care continuity. Our team handles follow-up calls and communications to track progress, address concerns, and schedule appointments.

Efficient Call Center Contact Services

Our call center handles patient inquiries, appointments, and billing questions efficiently. Multilingual support ensures positive interactions with a diverse patient base for improved satisfaction scores.

Paper Chart Transcription

Transitioning from paper to digital records can be daunting. Our transcription services accurately convert paper charts to digital, saving space and improving access to patient information.

Fax Management

Transitioning from paper to digital records can be daunting. Our transcription services accurately convert paper charts to digital, saving space and improving access to patient information.

Insurance Verification and Prior Authorization

Insurance verification and prior authorization are essential. Our team swiftly verifies coverage and secures authorizations, minimizing claim denials and ensuring timely patient care.

Patient Co-Payment Reconciliation Service

Accurate co-payment collection is crucial. Our reconciliation services ensure precise recording and processing, providing detailed reports and addressing discrepancies promptly to keep your finances in check.

Chart Prepping

Efficient patient care starts with proper chart prepping. Our services ensure patient charts are complete, up-to-date, and organized before appointments, enhancing practice efficiency and effectiveness.

How will Medical Billing Services 360 Do It?

At Medical Billing Services 360, we recognize the diverse needs and challenges of medical practices. Our dedicated team manages your incoming calls with precision, allowing you to concentrate on critical aspects of your practice. We seamlessly integrate with your practice management software to handle patient scheduling and appointment management, ensuring a smooth operation.

Our meticulous approach to insurance verification significantly reduces claim denials, and we proactively track appointments, send reminders, and handle rescheduling to minimize no-shows. Additionally, we provide prompt and accurate responses to patient billing and administrative inquiries, thereby enhancing their overall experience and improving your practice’s operational efficiency.

Our Process

A dedicated phone line will be assigned for your practice.
All incoming calls from the practice can be forwarded to this number.
We will greet callers on behalf of your practice.
We handle queries related to appointments, bills, referrals, insurances, or refills.
Other callers will be forwarded to the dedicated departments of your practice.
We update any relevant information in the patient’s account.

We Make It Easy for Providers

Our services are designed to ensure your practice runs smoothly and efficiently. We offer a dedicated phone line for your practice, manage incoming calls, handle appointment and billing queries, and ensure that patient information is updated accurately. By partnering with us, you can rest assured that your front office management is in expert hands.

Initial Patient Scheduling

Our online booking system provides a seamless scheduling experience with automated reminders, reducing no-shows and improving adherence.

Referral Management

Our HIPAA-compliant system streamlines referral tracking and management, ensuring timely, accurate handling with improved patient care and satisfaction.

Patient Calls

Our team handles patient inquiries with greater efficiency, multilingual reps cover diverse needs ranging from scheduling, billing, payment collections and more.

Payment Collections

Efficient revenue management is crucial for practice sustainability. Our secure process ensures timely patient payments, enhancing your financial health.

Financial Reporting

Get real-time financial insights with our reporting tools. Detailed revenue and expense reports help you make informed decisions.

Compliance & Auditing

Ensure compliance with our thorough auditing services. We provide detailed reports to protect your practice from potential penalties.

Why Choose Us

Choosing us means partnering with a team of dedicated professionals committed to your success. We offer tailored solutions, advanced technology, and exceptional support to enhance your practice’s efficiency and patient satisfaction.

Benefits of Outsourcing Front Desk Support to MBS360

Outsourcing your front desk support to Medical Billing Services 360 offers numerous benefits:
Expertise and Efficiency: Leverage our specialized knowledge and efficient processes to handle your front desk tasks accurately and swiftly.
Cost Savings: Reduce operational costs by outsourcing to us, freeing up resources to focus on patient care and practice growth.
Compliance Assurance: Ensure compliance with all regulatory requirements through our meticulous verification and application procedures.
Enhanced Patient Experience: Improve patient satisfaction with our professional and prompt handling of all inquiries and appointments.
Increased Revenue: Optimize your revenue cycle management and reduce delays in reimbursements with our efficient front desk services.
Partner with Medical Billing Services 360today and experience the benefits of our expert front office management solutions. We are dedicated to helping your practice succeed by providing exceptional support and service.

Streamline Your Practice Today!

Discover how our Virtual Front Office Management can elevate your efficiency. Let us handle the administrative tasks so you can focus on patient care.
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FAQ's

Medical Billing Services 360 stands out due to our comprehensive, customized solutions that cater specifically to the needs of each medical practice. Our team of experts leverages advanced technology and years of industry experience to ensure efficient, compliant, and patient-centric front-office management.

By outsourcing to Medical Billing Services 360, your practice can ensure timely and professional handling of all patient interactions. Our dedicated support team manages appointments, queries, and follow-ups, creating a seamless and positive experience for your patients, which significantly boosts satisfaction and loyalty.

Medical Billing Services 360 employs a rigorous compliance framework that includes regular audits, continuous staff training, and up-to-date knowledge of healthcare regulations. We ensure that all processes, from patient registration to billing, adhere strictly to regulatory standards, minimizing risks for your practice.

Absolutely. We offer highly customizable solutions tailored to the specific needs of various medical practices, whether you’re a small clinic or a large hospital system. We adapt our services to fit your operational requirements, ensuring optimal support and efficiency.

Data security and patient privacy are top priorities at Medical Billing Services 360. We utilize state-of-the-art encryption technologies and adhere to strict HIPAA guidelines to protect sensitive information. Our robust security protocols ensure that patient data remains confidential and secure at all times.

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